Welcome to another Q&R (question and reflection) mini-episode, this week I'm talking about keeping your brand human and when automations fail.

I really want you to think about how you're showing up in your brand, how you're responding, and how you're given the love. Make sure that you have systems and processes in your business, that feel human to you, and that you're happy with that really reflect the brand experience that you want to give your audience as well.