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site policies

PRIVACY POLICY
1. INTRODUCTION
This is the privacy policy of The Connection Exchange (referred to in this document as ‘we', ‘us', or ‘our').

We take our privacy obligations seriously and we've created this privacy policy to explain how we store, maintain, use and disclose your personal information.

By providing personal information to us, you agree to us collecting, storing and disclosing your personal information in accordance with this policy.

We may change this policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

2. TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect may include the following:
• name;
• mailing or street address;
• email address;
• social media information;
• telephone number and other contact details;
• age;
• date of birth;
• credit card or other payment information;
• information about your business or personal circumstances;
• information in connection with client surveys, questionnaires and promotions;
• your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;
• information about third parties; and
• any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.

3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information either directly from you, or from third parties, including where you:
• contact us through our website;
• submit any of our online sign up forms;
• communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
• interact with our website, social applications, services, content and advertising; and
• invest in our business or enquire as to a potential purchase in our business.

We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies' or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device to allow us to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

4. USE OF YOUR PERSONAL INFORMATION
We collect and use personal information for the following purposes:

to provide services or information to you;
for record keeping and administrative purposes;
to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
to improve and optimise our service offering and customer experience;
to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and>
to consider an application of employment from you.
We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.

5. SECURITY
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

6. LINKS
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

7. HOW YOU CAN ACCESS AND CORRECT YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable time.

If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

8. COMPLAINTS
If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable time.

9. CONTACT US
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Name: Suzanne Chadwick
Email: suzanne@suzchadwick.com

Our privacy policy was last updated on 20 December 2020.

privacy policy

WEBSITE TERMS
By using this website you agree to be bound by the terms and conditions set out on this webpage. If you do not accept these terms and conditions, you must not use this website.

This website is owned and operated by trading as The Connection Exchange (referred to in these terms and conditions as ‘we', ‘us', or ‘our').

1. INTELLECTUAL PROPERTY
Unless we tell you otherwise, we own (via copyright, trade mark or other intellectual property rights that are owned or licensed by us) all materials on this website. You may only access and use these materials for non-commercial or personal use, unless we have given you written approval or you are permitted to do so by law.

2. LIABILITY
We make no warranties or representations about this website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our website and/or the information or materials contained on it. You agree to indemnify us for any loss or liability arising out of your use of this site.

3. EXTERNAL LINKS
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless we tell you otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

4. UPDATES
We may change these terms and conditions at any time by updating this webpage and your continued use of the website following such update will mean that you agree to the updated terms and conditions.

5. PRIVACY
These terms and conditions also include our Privacy Policy that can be accessed by clicking the link on this page.

6. JURISDICTION
Your use of the website and these terms and conditions are governed by the laws of Victoria, Australia.

terms & conditions

Due to the nature of digital products we do not accept refunds for purchased digital products, unless otherwise stated on the product page or in specific product contracts. 

refund policy

Your success depends entirely on your own effort, motivation, commitment and follow-through. We cannot predict and we do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this website or product.

When you purchase our products, you understand that there is no guarantee that you will achieve any particular result or outcome using any of the ideas, tools, strategies or recommendations presented. We make no promises or warranties concerning your likelihood of success, performance, future earnings, business profits, marketing performance, customer growth or results of any kind. You understand that with any business endeavour there is an inherent risk, including a loss of capital and loss of customers and therefore you assume all responsibility for any such risk.

Earnings disclaimer: Any earnings or income statements or examples shown through our website are only estimates of what might be possible now or in the future. There can be no assurance as to any particular financial outcome based on the use of our website. You agree that I am not responsible for your earnings, the success or failure of your personal or business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through our website. You are solely responsible for your results.

Testimonials: I present testimonials and insights about other people’s experiences with my website for purposes of illustration only. The testimonials, examples, and photos used are of actual clients. They are not intended to represent or guarantee that current or future clients will achieve the same or similar results; rather, these testimonials represent what is possible for illustrative purposes only.

Disclaimer

SITE DESIGN BY THE WHO PHOTOGRAPHY & DESIGN

COPYRIGHT 2021 SUZANNE CHADWICK. ALL RIGHTS RESERVED.