1. About the Website
1.1. Welcome to www.suzchadwick.com (the 'Website'). The Website provides you with an opportunity to browse and purchase services (‘Services’), programs and courses (‘Products’) that have been listed for sale through the Website, and to access and download free content (‘Free Content’). The Website provides this service by way of granting you access to the content on the Website (the 'Purchase Services').
1.2. The Website is operated by Suz Chadwick t/as The Connection Exchange (abn: 34232072700) (‘Suz Chadwick’). Access to and use of the Website, or any of its associated services, are provided by Suz Chadwick. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of the Services, immediately.
1.3. Suz Chadwick reserves the right to review and change any of the Terms by updating this page at its sole discretion. Any changes to the Terms take immediate effect from the date of their publication.

2. Acceptance of the Terms
  You accept the Terms by remaining on the Website.

3. Purchase of Services and Products
3.1. In using the Purchase Services to purchase the Services or Products through the Website, you will agree to the payment of the purchase price listed on the Website (the 'Purchase Price').
3.2. Payment of the Purchase Price may be made through the available payment methods (the 'Payment Gateway Providers')
3.3. Unless otherwise stated, all amounts are listed in Australian Dollars (AUD) and are GST inclusive, being goods and services tax as defined in A New Tax System (Goods and Services Tax) Act 1999, inclusive amounts. Where the services are provided outside Australia, GST is inapplicable.
3.4. In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable terms and Conditions of use, privacy policy and other relevant legal documentation provided by the Payment Gateway Providers.
3.5. Following payment of the Purchase Price being confirmed by Suz Chadwick, you will be issued with a receipt to confirm that the payment has been received and Suz Chadwick may record your purchase details for future.
3.6. In the event that any payment under these Terms is not made in full on the due date, Suz Chadwick is entitled to charge you interest at the rate of 5% per annum, calculated daily.
3.7. You agree that if you default on any payments due and payable under this agreement, including a payment plan, the full balance will become due and payable on the date of default, and any costs incurred by Suz Chadwick for steps taken to enforce payment terms will be recoverable and payable by you.

4. Cancellation and Termination
4.1. General Cancellation and Money-Back Guarantee
(a) You must notify Suz Chadwick of an intention to cancel the Services or your involvement in a Product as soon as practicable through e-mail to support@suzchadwick.com and abide by the following cancellation policy (‘Cancellation Policy’).
(b) Where applicable, with the exception of the money-back guarantee in clause 4.1(c) below, the Services and Products are non-refundable. This means that if you wish to terminate the Services early, or terminate your involvement in a Product early, all unpaid amounts of the Purchase Price are non-refundable. If you are unable to attend a group session, you will not be provided with a refund.
(c) If a money-back guarantee applies to your purchase, this will be outlined on the Website. Money-back guarantees apply as follows:
a. Amplify Accelerator: Please refer to the individual agreement issued to you prior to entering this program.
b. Bold Business Academy: 14-day money-back guarantee applies.
c. Bold Speakers Collective and Courageously You: 7-day money-back guarantee applies.
(d) If a money-back guarantee applies to your purchase and if you decide the purchase it not right for you, you may request a refund within the money-back guarantee period commencing on the date of your purchase, unless otherwise advised. To request a money-back guarantee you must submit the required documents as outlined on the Website and you will be refunded the fees you have paid less and third-party fees (such as paypal or stripe).
(e) For the sake of clarity, if you have chosen to pay through a payment plan and you wish to terminate early, Suz Chadwick reserves the right to immediately collect all outstanding amounts of the Purchase Price without notice by charging your method of payment, and your access to the Services or Product will be revoked.
(f) Suz Chadwick may change the Cancellation Policy at any time without notice with and bookings made in advance of the change will not be affected.
(g) Suz Chadwick reserves the right to terminate your involvement in the Services or Product for breach of these Terms with 7 days’ notice by e-mail.
(h) If Suz Chadwick terminates the Services or Product, you agree to pay Suz Chadwick for the portion of the Services or Product completed up to the date and time of termination.

5. Delivery of Services and Products and License Information
5.1. Each purchase of the Services or Products grants you access to the program or course through the Membership Portal utilised from time to time and made available to you (the ‘Membership Portal’).
5.2. When you purchase a Service or Product, Suz Chadwick grants you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the specific Services or Products and any related software, content, equipment or other materials for your specific, non-commercial-use-only (the ‘Licence’).
5.3. The Licence is valid for the term of the Services or Product, or as otherwise outlined in the relevant program or course terns and conditions on the Website (‘Licence Term’). This means the Services or Product will be viewable via the download link for the Licence Term only.
5.4. The Services or Product are intended for use in a single household within the licence Term only. Sharing of your Licence is prohibited. This includes the sharing of any supplemental services materials, booklets, and access to any other aspect of the Services or Product.

6. Copyright and Intellectual Property Rights
 6.1 Intellectual Property Rights
(a) You agree that any works, items, materials or information of whatever nature produced or developed by Suz Chadwick or under Suz Chadwick 's direction pursuant to or in the course of providing the Services or Product will remain the sole and complete property of Suz Chadwick, whether such property is tangible or is in the nature of industrial and Intellectual Property Rights (including copyright and rights of Confidential Information).
(b) If You have fully complied with these Terms and if the works, items, materials or information referred to in clause 6.1(a) have been produced by Suz Chadwick as part of the Services or Product, Suz Chadwick grants to you a non-exclusive and non-transferable licence to use such works, items, materials and information for such purposes as the parties reasonably contemplate at the Commencement Date.
(c) There is no assignment of intellectual property rights by Suz Chadwick to you pursuant to these Terms.
(d) Nothing in these Terms affects the moral rights in any works, items, materials or information supplied pursuant to these Terms.
6.2 Indemnification
You hereby indemnify and agree to keep indemnified Suz Chadwick against all liability, losses or expenses you incur in relation to or in any way directly or indirectly connected with any breach of copyright or any rights in relation to copyright in such literary and artistic works supplied as aforesaid.

7. Group Coaching
7.1. If group coaching is applicable to your purchase of the Service or Product, as a participant in a group program or course (Participant), you expressly agree that you will not, through any means:
i. harm, harass, hassle or abuse other participants; or
ii. send un-welcomed communication such as spam to other participants; or
iii. act in an unlawful, abusive, defamatory, discriminatory or otherwise objectionable manner; or
iv. infringe the intellectual property or privacy rights of any participant or any third-party.
7.2. Suz Chadwick, at her discretion, reserves the right to remove, edit or alter any content created by you or on any group platform made available, such as a facebook group, or any other platform utilised in the delivery of the Services or Product.
7.3. Suz Chadwick retains the right to deny you access to the Services or Product at any time for breach of these Terms.

8. Warranty
8.1. Suz Chadwick will use her best efforts and take all reasonable steps to support you to work towards achieving your desired results. However, Suz Chadwick makes no warranty that the Services or Product will meet your requirements or that all participants will achieve the same results.
8.2. The Services and Products do come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel these Terms with Suz Chadwick, and you are entitled to a refund for the unused portion. A major failure with the service is defined by the Australian Consumer Law and includes but is not limited to severe situations where a service is unfit for the purpose it is sold or creates an unsafe situation.

9. Services and Product Disclaimer
9.1. You are solely responsible for creating and implementing your own career or business, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the Services or Product and your sessions and interactions with Suz Chadwick. As such, you agree that Suz Chadwick is not and will not be liable or responsible for any actions or inaction, including effects on your personal life or career, or for any direct or indirect result of any Services or Product provided by Suz Chadwick.
9.2. Where applicable, You understand that in order to enhance the relationship and sessions with Suz Chadwick, you agree to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the Services or Product.

10. Information Disclaimer
10.1. Any information, advice, content or documentation provided on the Website, through the Services, Products, through Free Content, on social media accounts, podcast, blog, or on any other related platform do not constitute professional, financial, business or other advice, and are provided for general information and guidance purposes only.
10.2. All care is taken in the preparation of the information and published materials on the Website, through the Services, Products, through Free Content, social media accounts, podcast, blog, or on any other related platform. Suz Chadwick does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose.
10.3. To the extent permissible by law, Suz Chadwick will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs that might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason or your reliance on the information, advice or documentation on the Website, through the Services, Products, social media accounts, podcast, blog, or on any other related platform.

11. Copyright and Intellectual Property
11.1. You acknowledge that the Website, the Services, Products, the Free Content, Suz Chadwick’ name, and any logos, designs, text, graphics, software, content, files, materials, and any other intellectual property rights contained therein, including without limitation, any copyrights, patents, trademarks, proprietary or other rights arising thereof, are owned by Suz Chadwick or her affiliates, licensors, or suppliers whether displayed on the Website, membership site, social media accounts, blog, within the podcast or on any other related platform (‘the Content’).
11.2. You hereby indemnify and agrees to keep indemnified Suz Chadwick against all liability, losses or expenses incurred by Suz Chadwick in relation to or in any way directly or indirectly connected with any breach of intellectual property rights of Suz Chadwick or any third party by you or your agents.
11.3. You may not, without the prior written permission of Suz Chadwick and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
11.4. For any Services or Products which enable you to use any software, content, equipment or other physical or non-physical materials owned or licensed by Suz Chadwick, Suz Chadwick grants you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the specific Services or Product, and any related software, content, equipment or other materials for your specific, non-commercial use only.

12. Privacy
  Suz Chadwick takes your privacy seriously and any information provided through your use of the Website and/or the Services and products are subject to Suz Chadwick’s Privacy Policy.

13. General Disclaimer
13.1. You acknowledge that Suz Chadwick does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Services or Products other than provided for pursuant to these Terms.
13.2. Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
13.3. Subject to this clause, and to the extent permitted by law:
(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
(b) Suz Chadwick will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
13.4. Use of the Website, the Purchase Services, and any of the Services or Products of Suz Chadwick is at your own risk. Everything on the Website, the Services, Products, and the Free Content of Suz Chadwick, are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third-party content providers or licensors of Suz Chadwick make any express or implied representation or warranty about its Content or any Services or Purchase Services (including the Services, Products or Purchase Services of Suz Chadwick) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(b) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related services (including third-party material and advertisements on the Website);
(c) costs incurred as a result of you using the Website, the Purchase Services or any of the Services or Products;
(d) the Content or operation in respect to links that are provided for your convenience;
(e) any failure to complete a transaction or any loss arising from e-commerce transacted on the Website; or
(f) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

14. User Generated Content
14.1. If you choose to contribute any content to the Website or any other platform operated by Suz Chadwick, you are solely responsible for it. This includes comments, reviews, tweets, posts, photos, pictures, images, videos, materials or other user-generated content or information (‘Your Content’).
14.2. By contributing content to the Website, you grant Suz Chadwick a royalty-free, non-exclusive license to use Your Content in any way that it chooses. This may include the use of your photos or video on other parts of the Website, advertising, promotions or social media accounts held by Suz Chadwick.
14.3. Additionally, if you post Your Content with any personal information including identifying information such as location or name, you agree Suz Chadwick can use that information with Your Content for advertising and promotional purposes, or any other business purpose
14.4. You confirm you own or have the right to use any copyright material included in Your Content (including replies to Suz Chadwick social media posts, reviews, music, photos, quotes and excerpts of audio or video), that you have permission of anyone appearing or performing in Your Content and that you are not infringing any third-party rights by submitting the content to Suz Chadwick. You also confirm you have, where appropriate, sought the consent of the parent or guardian of any person under the age of 18 who is featured in Your Content.
14.5. Please ensure you keep your own copies of Your Content as Suz Chadwick may not archive, store or back-up Your Content nor continue to make Your Content accessible online.
14.6. Suz Chadwick will endeavour to provide you with an appropriate credit when using Your Content on Suz Chadwick platforms, though you understand and agree this may not always be possible.
14.7. Suz Chadwick reserves the right to remove Your Content at any time. Your Content must not be malicious, false, inaccurate, threatening, abusive, obscene, defamatory or racially, sexually, religiously or otherwise objectionable and offensive.

15. Mailing List Registration
15.1. You may be given the option to register for Suz Chadwick’s Mailing List (the 'Mailing List').
15.2. As part of the registration process, you may be required to provide personal information about yourself (such as identification or contact details), including:
(g) Email address
(h) Name
15.3. If you choose to register for the Mailing List you agree to receive promotional material, updates and other content from Suz Chadwick.

16. Limitation of Liability
16.1. Suz Chadwick's total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Suz Chadwick is the resupply of information or Purchase Services to you.
16.2. You expressly understand and agree that Suz Chadwick, her affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
16.3. Suz Chadwick is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of Suz Chadwick, by third parties or by any of the Purchase Services offered by Suz Chadwick.

17. Indemnity
17.1. You agree to indemnify Suz Chadwick, her affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
(c) any breach of the Terms.

18. Venue and Jurisdiction
  In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Victoria, Australia.

19. Governing Law
  The Terms are governed by the laws of Victoria, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Victoria, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

20. Independent Legal Advice
  Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

21. Severance
  If any part of these Terms is found to be void or unenforceable by a court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

terms & conditions